Privacy

Privacy Policy
Last Updated: March 28th , 2024

We at Preppinbee (together with our affiliates, “Preppinbee,” “we,” “our” or “us”) respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Information we collect from or about you when you use our website, applications, and services (collectively, “Services”).

1. Personal Information We Collect

We collect personal information relating to you (“Personal Information”) as follows:

Personal Information You Provide:

We collect Personal Information if you create an account to use our Services or communicate with us as follows:

  1. Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history (collectively, “Account Information”).

  2. User Content: When you use our Services, we collect Personal Information that is included in the input, file uploads, or feedback that you provide to our Services (“Content”).

  3. Communication Information: If you communicate with us, we collect your name, contact information, and the contents of any messages you send (“Communication Information”).

  4. Social Media Information: We have pages on social media sites like Instagram, Facebook, Medium, Twitter, YouTube, and LinkedIn. When you interact with our social media pages, we will collect Personal Information that you elect to provide to us, such as your contact details (collectively, “Social Information”). In addition, the companies that host our social media pages may provide us with aggregate information and analytics about our social media activity.

  5. Other Information You Provide: We collect other information that you may provide to us, such as when you participate in our events or surveys or provide us with information to establish your identity (collectively, “Other Information You Provide”).

Personal Information We Receive Automatically From Your Use of the Services:

When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions (“Technical Information”):

  1. Log Data: Information that your browser automatically sends when you use our Services. Log data includes your IP address, browser type and settings, the date and time of your request, and how you interact with our website.

  2. Usage Data: We may automatically collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.

  3. Device Information: Includes name of the device, operating system, device identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.

  4. Cookies: We use cookies to operate and administer our Services, and improve your experience. A “cookie” is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, reject all cookies, or notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, rejecting cookies may affect your ability to use or display certain website features. For more details on cookies, please visit All About Cookies.

  5. Analytics: We may use a variety of online analytics tools that use cookies to help us understand how users engage with our Services and improve your experience.

2. How We Use Personal Information

We may use your personal information for the following reasons:

  1. To operate, support, and improve the Services;

  2. To enhance our offerings and carry out research;

  3. To stay in touch with you;

  4. To develop new features and educational tools;

  5. To detect and prevent misuse, fraud, or threats to our systems, users, or infrastructure;

  6. To support business transitions; and

  7. To comply with legal obligations and processes, and to protect the rights, safety, and property of Preppinbee, you, and others.

Aggregated or De-Identified Information:
We may compile or de-identify personal information and user-generated content to ensure it no longer identifies you. This helps us analyze service performance, enhance features, conduct research, and understand user behavior. We may share broad user statistics or publish them publicly, but only in a way that does not reveal individual identities. Data may be gathered from cookies, service activity, and analytics tools. Preppinbee will maintain this data in a non-identifiable format unless the law requires otherwise.

3. Disclosure of Personal Information

In certain situations, we may share your personal information with third parties without additional notice to you, unless otherwise required by law:

  • Vendors and Service Providers: To help run our day-to-day operations, we share personal information with service providers such as hosting companies, cloud platforms, email services, analytics providers, and IT support. These providers access and use data only as instructed and only for the services they perform on our behalf.

  • Business Transfers: If Preppinbee undergoes a merger, acquisition, restructuring, or other business transition, your personal information may be shared with advisors and partners during due diligence and then passed on to the acquiring or succeeding entity.

  • Legal Requirements: We may share your data with authorities, industry partners, or third parties if: (i) it’s required by law, (ii) it helps us enforce our rights or defend against legal claims, (iii) we believe it’s necessary to investigate or prevent illegal activity, or (iv) it protects the safety and integrity of our platform, users, or team.

  • Affiliates: We may share your information with companies that are owned by or under common ownership with Preppinbee. Our affiliates will use your information in a way that aligns with this Privacy Policy.

4. Your Rights

Depending on where you’re located—including the EEA, the UK, and other regions around the world—you may have specific legal rights concerning your personal data. These rights may include the ability to:

  • Access the personal information we hold about you, along with details on how we use it.

  • Request deletion of your personal data from our systems.

  • Update or correct any inaccurate or incomplete personal information.

  • Transfer your data to another provider (also known as data portability).

  • Limit how we use your personal information.

  • Revoke your consent at any time, where our data processing is based on your consent.

  • Object to how we’re processing your information.

  • File a complaint with your local data protection regulator.

You can manage many of these rights directly through your Preppinbee account. If you need further assistance, you can contact us at info@preppinbee.com.

A note on accuracy:
Some services, such as Preppinbee’s AI Tutor, generate responses using predictive models. These systems are designed to forecast the most likely next words based on your input—but they may not always be factually correct. So, please don’t treat AI-generated answers as guaranteed facts.

5. Additional U.S. State Disclosures

Below is a summary of the types of personal information we collect and how it may be shared. For more details, see the sections above on “Personal Information We Collect,” “How We Use Personal Information,” and “Security and Retention.”

Category of Personal Information

How It May Be Shared

Identifiers (e.g. name, contact info, IP address, device IDs)

Shared with affiliates, service providers, law enforcement, and in connection with business transactions.

Commercial Info (e.g. purchase history)

Shared with affiliates, service providers, law enforcement, and in connection with business transactions.

Network Activity (e.g. how you use the service)

Shared with affiliates, service providers, law enforcement, and in connection with business transactions.

Geolocation Data

Shared with affiliates, service providers, law enforcement, and in connection with business transactions.

Login Credentials & Payment Info (Sensitive Data)

Shared with affiliates, service providers, law enforcement, and in connection with business transactions.

If local laws apply, you may have the right to:

  • Know what personal data we collect and how we use it.

  • Request access to or deletion of your personal data.

  • Ask us to fix inaccurate or incomplete information.

  • Be protected from discrimination for exercising your privacy rights.

We do not sell your personal information or share it for cross-context behavioral ads (as defined under applicable laws), and we do not process sensitive data to infer personal traits.

How to Exercise Your Rights

If permitted under local law, you can request to exercise your rights by emailing us at info@preppinbee.com.

Verification

To protect your information, we may ask you to confirm your identity before processing requests. If you don’t have a Preppinbee account or if we suspect fraud, we may ask for proof of identity and residence. If we can’t verify you, we can’t fulfill your request.

Authorized Agents

You may appoint someone to act on your behalf. They must provide written proof of authorization, and you may need to confirm your identity separately. Authorized agent requests can be emailed to info@preppinbee.com.

Appeals

If we deny a request, you may have the right to appeal, depending on your location. Appeals can also be sent to info@preppinbee.com.

6. Children

Our Services are not intended for children under the age of 13. Preppinbee does not knowingly collect personal information from anyone under 13 years old. If you believe a child under 13 has shared personal data with us, please contact us at info@preppinbee.com. We will review the situation and, if necessary, delete the data from our systems. If you are between 13 and 17, you must have parental or guardian permission to use Preppinbee.

7. Links to Other Websites

You may encounter links on our platform that take you to third-party websites, including social media platforms (“Third Party Sites”). These sites are not owned or operated by Preppinbee, and they are governed by their own privacy policies—not ours. Just because we link to them doesn’t mean we’ve vetted or endorsed them. Please contact those sites directly if you have questions about how they handle personal information.

8. Security and Retention

We use reasonable administrative, technical, and organizational measures to safeguard your personal information from loss, misuse, unauthorized access, or destruction. However, no data transmission or storage method is completely secure. Please be mindful of what you send over email or through our Services.

We only retain personal information for as long as necessary to deliver our Services or meet legal, operational, or security obligations. Retention time may vary based on the sensitivity of the data, legal requirements, potential risks of misuse, and the original purpose for which the information was collected.

9. International Users

By using Preppinbee, you agree that your personal information may be stored or processed in the United States and potentially shared with affiliates and providers in other countries.

For users in the EEA, UK, or Switzerland:

We rely on the following legal bases to process your data:

  • Contractual necessity: When we use your info to provide core services. If you don’t provide this info, we may not be able to deliver those services.

  • Legitimate interests: To protect our platform from abuse and fraud, improve our tools, and develop new features. This includes analyzing data, training models, and improving the user experience.

  • Consent: When we request and receive your consent for specific data uses. You can withdraw consent at any time.

  • Legal compliance: When required by law or to protect the rights and safety of our users, team, or affiliates.

Data Transfers:

If your data is moved outside the EEA, UK, or Switzerland, we will ensure lawful safeguards are in place (like standard contractual clauses). If you want details about these safeguards, contact us using the info below.

10. Changes to This Privacy Policy

We may occasionally update this Privacy Policy. When we do, we’ll post the latest version here. If the law requires us to notify you in a different way, we’ll make sure to follow that process.

11. How to Contact Us

If you have any questions or concerns that aren’t covered in this Privacy Policy, feel free to reach out to us at info@preppinbee.com.